At Solace Revive, we understand that plans can change, and we aim to provide flexibility while maintaining fairness to all clients. Our cancellation policy helps us ensure appointment availability and quality service. Please review our guidelines below:

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1. Appointment Cancellations

• We kindly request at least 24 hours’ notice if you need to cancel or reschedule your appointment.

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• Cancellations made within 24 hours of the scheduled appointment may incur a non refundable cancellation fee of up to 50% of the service cost.

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2. No-Shows

• If you do not arrive for your appointment without prior notice, a no-show , non refundable fee 100% of the service cost may be applied.

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• Repeated no-shows may require pre-payment for future bookings to secure your appointment time.

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3. Refunds

• Refunds may be issued in certain circumstances for cancellations made well in advance. However, same-day cancellations and no-shows may not be eligible for refunds, depending on the specifics of the case.

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4. Emergency Exceptions

• We understand that emergencies happen. If you need to cancel within 24 hours due to a genuine emergency, please let us know, and we will assess the situation to make accommodations.

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Thank you for respecting our time and efforts to provide quality care. By adhering to this cancellation policy, you help us serve you and other clients more effectively. For any questions or to reschedule an appointment, please contact us directly.